GOT A QUESTION?
WE'VE GOT "ANSWERS UNLIMITED" LIVE ONLINE

Got a question? The library now offers "Answers Unlimited," a live online reference service available from home, work, school, or anywhere that you have a computer with Internet access. Answers Unlimited provides someone who has a reference question with the opportunity for a live, personal online "chat" with an information professional-- a librarian. The service is staffed by librarians from 12 participating members of the North Suburban Library System and the Night Owl reference service.

Simply visit our Web site at www.dppl.org, go to Contents or Reference Services, and click on "Answers Unlimited." Or type in the Web address, www.answersunlmited.org. Then, follow the instructions and ask your question. Current hours for Answers Unlimited are: Monday-Thursday, 11 a.m.- midnight; Friday, 9 a.m.-5 p.m.; Saturday, 1 p.m.- midnight; and Sunday, 5 p.m.-midnight. Hours of operation may be extended in the future.

At the start of a session, you are asked to provide a name, email address, and zip code. During the session, the librarian can send you a Web page to view or you and the librarian can view the pages together. At the end of the session, a transcript that includes "hot" links to relevant Internet sites is sent to your email address. A transcript is also sent to the library that responded so service may be improved and so the librarian may send any additional information that might be useful. Email addresses are used for no other purpose. Zip codes will be used to help expand the service and for statistical purposes. A complete privacy statement is available on the Answers Unlimited Web site.

For more information on Answers Unlimited, please phone the Reference Desk at 847/376-2841.

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