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Library Administration

Library Director - Sandra Norlin
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Assistant Director - Holly Richards-Sorensen
Send email.

Head of Adult Services - Roberta Johnson
My department chooses the books, magazines, movies, music and research databases for older teens and adults; in other words, everything on the third and fourth floors. We also teach computer classes, lead book discussions, deliver homebound materials and arrange other programs for adults and teens. Contact me in regards to your concerns in those areas. Send email.

Head of Building & Security - Gary Valente
My department is responsible for overseeing the security, housekeeping and mechanical workings of the building. Contact me in regards to your concerns in those areas. Send email.

Head of Circulation Services - Susan Farid
I oversee the staff who work with library card registration; program attendance sign-up; overdue, lost or damaged library materials; items returned with missing pieces; inter-library loan materials; and items on hold. You may review your library account and renew materials online at our Web site; click on Review My Account -- or by phone at 847-590-8706. If you need staff assistance, the Circulation customer service number is 847-376-2788. Should you need further assistance, I may be contacted by phone at 847-376-2790 or send email here.

Head of Public Information - Heather Imhoff
My department handles the development, coordination and communication of information about the library’s programs and services to the community and staff. We also oversee the library’s community relations, marketing communications, development and many special projects. Contact me in regards to your concerns in those areas.
Send email. If you prefer to reach me by telephone, call 847-376-2792. If you have a question regarding public records, obituaries, etc. please contact a reference librarian. Send email to reference services.

Head of Youth Services - Veronica Schwartz
I am responsible for overseeing all collections, programming and staff that focus on serving children from birth through 8th grade. Contact me in regards to your concerns in those areas. Send email.

Need help finding information? Have a reference question for a librarian?
Send email to our Reference Desk.

Looking for additional contact information?   Visit our "Contact Us" page.
 
1501 Ellinwood Street, Des Plaines, IL 60016   (847) 827-5551
Monday–Friday 9 a.m. – 9 p.m. Saturday 9 a.m. – 5 p.m. Sunday 1 p.m. – 5 p.m.


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