A: Yes, anyone may use JobNow on the computers in the Des Plaines Public Library. If you wish to use JobNow outside the library, you must have a Des Plaines library card.
Q: When is JobNow available?
A: Live help is available at JobNow from 3:00 p.m. to 11:55 p.m. (central time), seven days a week. Resumés may be submitted to the Resumé Lab at any time. JobNow is unavailable on major holidays - please check the list of holiday closings.
Click on "Write the Resumé" if you need help with your resumé, "Ace the Interview" to enter a mock interview or "Links & Tips" to search job listings.
Q: What is an online mock interview?
A: An online mock interview helps you improve your interviewing skills by giving you plenty of practice under simulated interview conditions by asking you common interview questions.
You respond through instant messaging.
At the end of your interview, your interview coach will provide you with constructive feedback and interview tips.
Q: How do I enter a mock interview?
A: Simply select “Ace the Interview” on the homepage and click “Get Live Interview Coaching”. You will then connect with a live interview coach using the online classroom.
Q: Do I need any special software for live interview coaching?
A: All you need is a computer with Internet access.
* Please remember to disable your pop-up blocker when entering the online classroom.
Q: How does the Resumé Lab work?
A: Simply submit your resumé and/or cover letter and receive constructive comments from a JobNow resumé expert within 24 hours. In order to use the Resumé Lab, you will need to register. Registering is easy and free and only requires you enter a username, password, and valid email address. This information will be kept confidential and will not be used for any purpose other than the resumé lab.
Q: What types of comments can expect from the Resumé Lab?
A: Resumé experts will identify grammatical errors and provide you with constructive comments regarding the effectiveness of your resumé and cover letter.
Q: Who are the JobNow interview coaches and resumé experts?
A: All JobNow coaches and resumé experts have been trained by Brainfuse (the company that provides this service). They are required to have a four-year degree, be based in the U.S. and submit to a complete background and reference check.
Q: Is there any limit to the amount of live interview coaching or resumé assistance I can receive?
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